NAME
rt-crontool - Command-line interface to Request Tracker
SYNOPSIS
rt-crontool [--verbose] --search <module> --search-arg <argument> \--condition <module> --condition-arg <argument> \--action <module> --action-arg <argument>
EXAMPLES
rt-crontool --search RT::Search::ActiveTicketsInQueue \--search-arg General \--condition RT::Condition::UntouchedInHours \--condition-arg 4 \--action RT::Action::SetPriority \--action-arg \--verbose
SECURITY
This tool allows the user to run arbitrary perl modules from within RT.
If this tool were setgid, a hostile local user could use this tool to gain administrative access to RT.
It is suggested that you create a non-privileged Unix user with the correct group membership and RT access to run this tool.
It is incredibly important that non-privileged users not be allowed to run this tool.
INTERNALS
get_transactions
Takes ticket and returns RT::Transactions object with transactions of the ticket according to command line arguments "--transaction" and <--transaction-type>.
get_template
Takes a ticket and returns a template according to command line options.
load_module
Loads a perl module, dying nicely if it can't find it.
loc LIST
Localize this string, with the current user's currentuser object