---
name: "rt-crontool-3.6"
section: "1"
platform: "linux"
package: "request-tracker3.6"
version: "3.6.7-5+lenny6"
release: "Debian 5.0 (Lenny)"
platforms: ["linux"]
url: "https://new.carta.tech/rt-crontool-3.6"
---

# rt-crontool-3.6(1)

Command-line interface to Request Tracker

## NAME

rt-crontool - Command-line interface to Request Tracker

## SYNOPSIS

```
 rt-crontool [--verbose] --search <module> --search-arg <argument> \
     --condition <module> --condition-arg <argument> \
     --action <module> --action-arg <argument>
```

## EXAMPLES

```
 rt-crontool --search RT::Search::ActiveTicketsInQueue \
     --search-arg General \
     --condition RT::Condition::UntouchedInHours \
     --condition-arg 4 \
     --action RT::Action::SetPriority \
     --action-arg \
     --verbose
```

## SECURITY

This tool allows the user to run arbitrary perl modules from within RT.

If this tool were setgid, a hostile local user could use this tool to gain administrative access to RT.

It is suggested that you create a non-privileged Unix user with the correct group membership and RT access to run this tool.

It is incredibly important that non-privileged users not be allowed to run this tool.

## INTERNALS

### get\_transaction

Takes ticket and returns its transaction acording to command line arguments `"--transaction"` and \<--transaction-type\>.

### load\_module

Loads a perl module, dying nicely if it can't find it.

### loc LIST

Localize this string, with the current user's currentuser object