---
name: "rt-crontool-3.0"
section: "1"
platform: "linux"
package: "request-tracker3"
version: "3.0.12-7"
release: "Debian 3.1 (Sarge)"
platforms: ["linux"]
url: "https://new.carta.tech/rt-crontool-3.0"
---

# rt-crontool-3.0(1)

rt-crontool - Command-line interface to Request Tracker

```
 rt-crontool [--verbose] --search <module> --search-arg <argument> \
     --condition <module> --condition-arg <argument> \
     --action <module> --action-arg <argument>
```

```
 rt-crontool --search RT::Search::ActiveTicketsInQueue \
     --search-arg General \
     --condition RT::Condition::UntouchedInHours \
     --condition-arg 4 \
     --action RT::Action::SetPriority \
     --action-arg \
     --verbose
```

This tool allows the user to run arbitrary perl modules from within RT. If this tool were setgid, a hostile local user could use this tool to gain administrative access to RT. It is suggested that you create a non-privileged Unix user with the correct group membership and RT access to run this tool. It is incredibly important that non-privileged users not be allowed to run this tool.\
 **load\_module** Loads a perl module, dying nicely if it can't find it.\
 **loc LIST** Localize this string, with the current user's currentuser object