---
name: "RT::Interface::Email::Filter::TakeAction"
section: "3pm"
platform: "linux"
package: "librt-extension-commandbymail-perl"
version: "3.00-1.1"
release: "Debian 12 (Bookworm)"
platforms: ["linux"]
url: "https://new.carta.tech/RT::Interface::Email::Filter::TakeAction"
---

# RT::Interface::Email::Filter::TakeAction(3pm)

Change metadata of ticket via email

## NAME

RT::Interface::Email::Filter::TakeAction - Change metadata of ticket via email

## DESCRIPTION

This filter action is built to work with the email plugin interface for RT 4.2 and earlier. As such, it implements the `"GetCurrentUser"` method and provides all functionality via that plugin hook.

The email plugin interface is changed in RT 4.4. For details on the implementation for RT 4.4 and later, see RT::Interface::Email::Action::CommandByMail.

## METHODS

### GetCurrentUser

Returns a CurrentUser object and an appropriate AuthLevel code to be interpreted by RT's email gateway.