---
name: "RT::Interface::Email::Action::CommandByMail-5"
section: "3pm"
platform: "linux"
package: "rt5-extension-commandbymail"
version: "3.01-6"
release: "Debian 13 (Trixie)"
platforms: ["linux"]
url: "https://new.carta.tech/RT::Interface::Email::Action::CommandByMail-5"
---

# RT::Interface::Email::Action::CommandByMail-5(3pm)

Change metadata of ticket via email

## NAME

RT::Interface::Email::Action::CommandByMail - Change metadata of ticket via email

## DESCRIPTION

This action provides compatibility with the new mail plugin system introduced in RT 4.4. It provides an alternate to the default comment and correspond handlers provided by RT.

### CBMHandleEither

This method is the CommandByMail version of RT's \_HandleEither.