---
name: "RT::Extension::CustomFieldsOnUpdate-5"
section: "3pm"
platform: "linux"
package: "rt5-extension-customfieldsonupdate"
version: "1.03-3"
release: "Debian 13 (Trixie)"
platforms: ["linux"]
url: "https://new.carta.tech/RT::Extension::CustomFieldsOnUpdate-5"
---

# RT::Extension::CustomFieldsOnUpdate-5(3pm)

edit ticket's custom fields on reply/comment

## NAME

RT::Extension::CustomFieldsOnUpdate - edit ticket's custom fields on reply/comment

## DESCRIPTION

This extension allows the update of tickets' custom fields on reply and comment pages.

## INSTALLATION

- "perl Makefile.PL"

  - "make"

  - "make install"

  May need root permissions

- Edit your */opt/rt4/etc/RT\_SiteConfig.pm*

  If you are using RT 4.2 or greater, add this line:

  ```
      Plugin('RT::Extension::CustomFieldsOnUpdate');
  ```

  For RT 4.0, add this line:

  ```
      Set(@Plugins, qw(RT::Extension::CustomFieldsOnUpdate));
  ```

  or add `"RT::Extension::CustomFieldsOnUpdate"` to your existing `@Plugins` line.

- Clear your mason cache

  ```
      rm -rf /opt/rt4/var/mason_data/obj
  ```

- Restart your webserver

  ## AUTHOR

Best Practical Solutions, LLC \<modules@bestpractical.com\>

## BUGS

All bugs should be reported via email to

```
    L<bug-RT-Extension-CustomFieldsOnUpdate@rt.cpan.org|mailto:bug-RT-Extension-CustomFieldsOnUpdate@rt.cpan.org>
```

or via the web at

```
    L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-CustomFieldsOnUpdate>.
```

## LICENSE AND COPYRIGHT

This software is Copyright (c) 2016 by Best Practical Solutions

This is free software, licensed under:

```
  The GNU General Public License, Version 2, June 1991
```