Reference

RT::Extension::CustomFieldsOnUpdate(3pm)

edit ticket's custom fields on reply/comment

NAME

RT::Extension::CustomFieldsOnUpdate - edit ticket's custom fields on reply/comment

DESCRIPTION

This extension allows the update of tickets' custom fields on reply and comment pages.

INSTALLATION

"perl Makefile.PL"
"make"
"make install"

May need root permissions

Edit your /opt/rt4/etc/RT_SiteConfig.pm

If you are using RT 4.2 or greater, add this line:

    Plugin('RT::Extension::CustomFieldsOnUpdate');

For RT 4.0, add this line:

    Set(@Plugins, qw(RT::Extension::CustomFieldsOnUpdate));

or add "RT::Extension::CustomFieldsOnUpdate" to your existing @Plugins line.

Clear your mason cache
    rm -rf /opt/rt4/var/mason_data/obj
Restart your webserver

AUTHOR

Best Practical Solutions, LLC <[email protected]>

BUGS

All bugs should be reported via email to

    L<[email protected]|mailto:[email protected]>

or via the web at

    L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-CustomFieldsOnUpdate>.

LICENSE AND COPYRIGHT

This software is Copyright (c) 2016 by Best Practical Solutions

This is free software, licensed under:

  The GNU General Public License, Version 2, June 1991