---
name: "RT::Action::SMSNotify"
section: "3pm"
platform: "linux"
package: "rt4-extension-smsnotify"
version: "1.04-1.1"
release: "Debian 12 (Bookworm)"
platforms: ["linux"]
url: "https://new.carta.tech/RT::Action::SMSNotify"
---

# RT::Action::SMSNotify(3pm)

an action to send SMS notifications

## NAME

RT::Action::SMSNotify - an action to send SMS notifications

## DESCRIPTION

See RT::Extension::SMSNotify for details on how to use this extension, including how to customise error reporting.

This action may be invoked directly, from rt-crontool, or via a Scrip.

## ARGUMENTS

`"RT::Action::SMSNotify"` takes a single argument, like all other RT actions. The argument is a comma-delimited string of codes indicating where the module should get phone numbers to SMS from. Wherever a group appers in a category, all the users from that group will be recursively added.

Recognised codes are:

### TicketRequestors

The ticket requestor(s). May be groups.

### TicketCc

All entries in the ticket Cc field

### TicketAdminCc

All entires in the ticket AdminCc field

### TicketOwner

The ticket Owner field

### QueueCc

All queue watchers in the Cc category on the queue

### QueueAdminCc

All queue watchers in the AdminCc category on the queue

### g:name

The RT group with name 'name'. Ignored with a warning if it doesn't exist. No mechanism for escaping commas in names is provided.

### p:number

A phone number, specified in +0000000 form with no spaces, commas etc.

### filtermodule:

You may override the phone number filter function on a per-call basis by passing filtermodule: in the arguments. The argument must be the name of a module that defines a GetPhoneForUser function.

This can appear anywhere in the argument string. For example, to force the use of the OnShift filter for this action, you might write:

```
 TicketAdminCc,TicketRequestors,TicketOwner,TicketCc,filtermodule:RT::Extension::SMSNotify::OnShift
```